888-822-3743 (2025)

FAQs

What is the phone number for ERIE car insurance claims? ›

The Erie insurance claims phone number is (800) 367-3743. Like other big insurance companies such as GEICO, Erie offers 24-hour support.

To start or your claim, contact your local ERIE agent directly during regular business hours or call ERIE at (800) 367-3743 for assistance after hours.

You can start a home insurance claim by: Contacting your local ERIE agent. Calling Erie Insurance at (800) 367-3743 (Sometimes in these situations, you just want to talk to someone, and we'll be there for you. ERIE offers support 24/7.)

Erie is good at paying claims, compared to the average insurance company, scoring 902 out of 1,000 for its claims process in J.D. Power's latest claims satisfaction study. Erie also earned an A+ from AM Best, indicating it has the ability to pay out claims.

Maryland regulators had begun investigating Erie's business after independent agents who sold its policies accused Erie of punishing them for selling policies to Black and Hispanic customers, most of whom lived in densely populated parts of cities like Baltimore where the insurer said there was too much risk.

Erie is a very good insurance company to contact for insurance quotes. It offers cheaper rates than most larger companies while also receiving high customer service ratings and reviews. Erie has a higher overall home satisfaction rating from J.D. Power than every other company except USAA.

Call The Erie Community Foundation at 814.454. 0843. Our friendly staff will answer our phone lines from 8:00 a.m. to 8:00 p.m. on August 13, 2024. Donations can be made by phone using your credit card (American Express, Discover, Mastercard, or Visa)

You can cancel at any time by calling Customer Service at 1-800-352-0043.

ERIE's property/casualty companies are rated A+ (Superior) by A.M. Best, a global credit rating agency with a unique focus on the insurance industry. Best's Financial Strength Rating is an independent opinion of an insurer's financial strength and ability to meet its ongoing insurance policy and contract obligations.

Contact your local ERIE agent or call ERIE'S 24/7 claims team directly at (800) 367-3743.

Is Erie Insurance only in PA? ›

Rated A+ (Superior) by A.M. Best, Erie has more than 6 million policies in force and operates in 12 states and the District of Columbia, including Illinois, Indiana, Kentucky, Maryland, New York, North Carolina, Ohio, Pennsylvania, Tennessee, Virginia, West Virginia and Wisconsin.

Erie Insurance Headquarters – Erie, PA.

The Erie phone number is 1 (800) 458-0811 for customer support, and customer service representatives are available Monday to Friday, 8 AM to 11 PM or Saturday, 9 AM to 4:30 PM EST.

Mechanical breakdown insurance is a policy add-on that covers the failure of major vehicle systems such as the engine or transmission. Standard car insurance policies do not provide this coverage, so if you don't purchase mechanical breakdown insurance, you will have to pay for the repairs yourself.

more about erie

Claims support is available 24 hours a day, 365 days a year. We'll be there when you need us.

The Erie Insurance Claims Process

To file a claim against Erie, you should call 800-367-3743, which is staffed 24 hours a day. However, you should first tell your insurance company that you've been involved in an accident, and they will likely start the claims process against Erie on your behalf.

After a claim is filed, an ERIE claims adjuster will get in touch with you, the injured worker and the medical provider. If you have questions about your claim, contact us at (855) 492-3665 during business hours (7 a.m. - 5:30 p.m.) or at (800) 367-3743 after business hours.